BretuneTech Services
Network Troubleshooting in Cape Town
If “the Wi-Fi is slow” has already burned a day, we baseline the path, isolate the layer, and fix the root cause.
We measure first: latency, loss, DNS, DHCP, wireless airtime, and WAN health. That stops random AP reboots and cable swaps that never stick.
Typical outcomes include replacing a bad PoE injector, fixing duplex mismatches, correcting DNS, separating guest traffic, or proving an ISP fault with evidence you can escalate.
On-site diagnostics focus on Cape Town and the Western Cape; many issues can start remotely if you have a spare laptop or phone hotspot for access.
Who it's for
Sites with intermittent connectivity or unexplained performance drops
How we work
Baseline → isolate layer → remediate → verify with metrics
Pricing guidance
Diagnostic visits are quoted as a half-day or full-day block. If we find a clear fix during the visit, remediation labour is included in that quote when agreed upfront.
Frequently asked questions
Should I reboot everything before you arrive?
Only if users are fully offline. Otherwise leave the fault in place — intermittent issues are easier to catch when they are still happening.
Can you work with our existing ISP?
Yes. We document evidence and can join a three-way call when the fault sits on the WAN side.
Service area
On-site work across Cape Town and the Western Cape. Remote support nationwide.
Cape Town coverage details →