Frequently Asked Questions
Find answers to common questions about our products and services.
Do you deliver nationwide?
Yes. We deliver throughout South Africa.
How long does delivery take?
Major cities typically receive deliveries within 1–3 business days. Regional and remote areas may take longer.
Do you offer installation services?
Yes. We provide networking, CCTV, fibre and power solution installation services in selected areas.
What payment methods do you accept?
We support secure online payment methods and EFT payments.
Can I request a quotation?
Yes. Customers can request quotations for products and projects directly through the website.
Are your products genuine?
Yes. Products are sourced through authorised suppliers and distributors.
What happens if a product is out of stock?
Customers will be notified and offered alternatives, backorder options or refunds where applicable.
How do I track my order?
Tracking information will be provided once the order has been dispatched.
Do products come with a warranty?
Most products include a manufacturer warranty. Warranty periods vary by product and manufacturer.
Can I return a product?
Yes, subject to the conditions outlined in our Returns & Refunds Policy.