Returns & Refunds
Returns & Refunds Policy
Last Updated: June 2026
Return Eligibility
Products may be returned within 7 days of delivery provided:
- The product is unused
- The product remains in its original packaging
- All accessories and documentation are included
Faulty Products
If a product arrives damaged, defective or faulty, customers should notify BretuneTech as soon as possible.
Depending on the situation, we may:
- Replace the product
- Repair the product
- Provide a refund
Non-Returnable Items
The following items may not be eligible for return:
- Custom-order products
- Special-order items
- Software licences
- Products damaged through misuse
Refund Processing
Approved refunds will be processed using the original payment method where possible.
Processing times may vary depending on the payment provider and banking institution.
Start a Return
Contact our support team to begin your return or refund request.
Email: support@bretunetech.com
Website: https://bretunetech.com