Returns & Refunds

Returns & Refunds Policy

Last Updated: June 2026

Return Eligibility

Products may be returned within 7 days of delivery provided:

  • The product is unused
  • The product remains in its original packaging
  • All accessories and documentation are included

Faulty Products

If a product arrives damaged, defective or faulty, customers should notify BretuneTech as soon as possible.

Depending on the situation, we may:

  • Replace the product
  • Repair the product
  • Provide a refund

Non-Returnable Items

The following items may not be eligible for return:

  • Custom-order products
  • Special-order items
  • Software licences
  • Products damaged through misuse

Refund Processing

Approved refunds will be processed using the original payment method where possible.

Processing times may vary depending on the payment provider and banking institution.

Start a Return

Contact our support team to begin your return or refund request.

Email: support@bretunetech.com

Website: https://bretunetech.com